Cockiness. The doctors who work there and the employees believe that Munson Medical Center is the end all be all for medical advances. Of course I'm not saying that EVERY doctor and EVERY employee there believes this, I hope that I don't have to censor what I write to fit those semantics. However, even their own employees believe that the administration at Munson simply isn't doing their job, they have become lazy and are not looking towards the best interest not only of their staff and hospital, but more importantly of their patients! Without patients you have no hospital, that is what doctors don't seem to understand. Patients are people that from a hang nail to cancer are placing their lives in your hands. Show a little respect to the responsibility that that entails. Stop leaning on your medical school teaching to distance yourself from your patient and treat them like human beings. People are not statistics. Labels are not who a person is. There is a quote by Voltaire " Doctors are men who prescribe medicines of which they know little, to cure diseases of which they know less, in human beings of whom they know nothing”